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Frequently Asked Questions


Frequently Asked Questions

Where is Colchagua Valley?

Colchagua Valley is in the central region of Chile approximately 2-1/2 hours (180 km) south of the capital city of Santiago.

What is the weather like in Colchagua?

The seasons in Chile are the opposite of the Northern Hemisphere. The weather is similar to a Mediterranean climate (like California) and is consistently sunny from October through May. The rainy season is from June through August (winter time).

When is the best time to visit Colchagua?

The springtime (late September through mid December) is a nice time to visit since everything is in bloom and March and April is the beginning of autumn and the harvest season is in full gear. The fall is also a great time to enjoy the local wine festivals!

How do I get to Santa Cruz?

Santa Cruz is the main town in Colchagua where most of the wineries and hotels are located. Please click here to Getting to Santa Cruz Colchagua Chile

What is Colchagua Wine Tours Cancellation Policy?

If you should cancel within 10 days of the scheduled pick up date there is no refund.

Do hotels, restaurants and businesses accept US Dollars?

Hotels, restaurants and businesses accept major credit cards. Some of the hotels may accept US Dollars but it is best to travel with Chilean Pesos. If you bring US bills, they need to be crisp and without folds and tears so that they can be exchanged without any problems. Taxis, colectivos and city buses only accept Chilean pesos.

How much should I tip?

The Spanish word for “tip” is ‘propina’ and tipping is completely discretionary. We recommend as a baseline tipping drivers between $5,000 CLP – $10,000 CLP, tipping tour guides at the wineries between $2,000 – $3,000 CLP. Restaurants will automatically add a 10% tip to the bill.

Can I arrange to ship wine from Chile?

We do not recommend shipping wine from Chile and most of the wineries do not offer this service.

The shipping is expensive and Chile has a 19% sales tax built into the cost of wine + an additional 20% liquor tax. We recommend to our clients to purchase Chilean wine in their country because it will be less expensive and you may be able to find older vintages than they can purchase here at the wineries.

Is there a dress code at the wineries and restaurants?

The wineries are located in the country and have a very casual dress code. We recommend wearing comfortable clothing and shoes. Some of the wineries require walking up and down stairs during the tours so women should wear flats or comfortable heels.

How should I pack?

We recommend bringing sunscreen lotion, sunglasses and a hat since the UV is very strong in Chile. Also, since Colchagua is a valley, the days can be hot and evenings cool so wearing layers is ideal. Packing a jacket or fleece is a good idea too. Some of the wineries can be cold.

Are there ATM’s in Santa Cruz and places to exchange cash?

There are several banks in Santa Cruz with ATM’s. There aren’t any exchange counters in town. Santiago has exchange counters at the airport in the center of town.

Are the tours in English?

Most of our drivers do not speak fluent English. The wine tours are offered in English and Spanish and sometimes Portuguese.

Do you handle all of the reservations?

As part of our transportation service, we will book all of the wine tours, restaurants and activities.

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